Privacy Policy
Last updated: February 17, 2026
Key Points
- ✓ We collect professional credentials and personal info to facilitate nursing shift bookings
- ✓ We comply with Australian Privacy Principles (Privacy Act 1988)
- ✓ We share your profile with healthcare facilities when you apply for shifts
- ✓ We do not sell your personal information to third parties
- ✓ You can access, correct, or delete your data at any time
Questions? Contact us or view our Terms of Service
Introduction
NurseConnect Australia (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
Information We Collect
Personal Information
We collect information that you provide directly to us:
- Name, email address, phone number, and contact details
- AHPRA registration number and professional credentials
- Employment history, qualifications, and professional references
- Facility information for healthcare providers (ABN, address, etc.)
- Payment and billing information
- Profile photos and uploaded documents
Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, click patterns)
- Location data (if you enable location services)
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our platform services
- Verify professional credentials and maintain platform integrity
- Facilitate connections between nurses and healthcare facilities
- Process payments and manage shift bookings
- Send you service updates, notifications, and marketing communications
- Respond to your inquiries and provide customer support
- Analyze usage patterns to improve user experience and develop new features
- Comply with legal obligations and enforce our Terms
Information Sharing and Disclosure
We may share your information in the following situations:
- With Healthcare Facilities: When you apply for shifts, we share your professional profile with the relevant facilities
- With Service Providers: Third-party vendors who perform services on our behalf (payment processing, hosting, analytics)
- For Legal Compliance: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you explicitly authorize us to share specific information
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications
- Withdraw consent for data processing (where applicable)
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
To exercise these rights, contact us at privacy@nursingreconnect.com or use our contact form.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the revised policy.
Contact Us
If you have questions about this Privacy Policy, you can reach us:
- Email: privacy@nursingreconnect.com
- Contact Form: Get in touch
Also see our Terms of Service